Quick answer: An electrical emergency is any situation where your home or family may be at risk — loss of power to your home, a burning smell, sparks, hot or buzzing outlets, or damaged wiring. IllaVolt Electrical offers fast, 24/7 emergency call-outs across the Illawarra and South Coast. If safe, switch off the affected circuit at your switchboard, stay clear, and call 0480 005 282 now.

Electrical emergencies don’t wait for business hours — and some can’t wait at all. If you’ve lost power, smell burning, have sparking outlets or any electrical safety risk, IllaVolt Electrical is here to help fast. We provide prompt, 24/7 emergency electrical call-outs for homes across the Illawarra and South Coast, so you’re not left in the dark or at risk.

When should you call an emergency electrician?

What to do until we arrive

  1. If safe, switch off the affected circuit — or the main switch — at your switchboard.
  2. Keep everyone clear of damaged wiring and any water near electrics.
  3. Don’t use anything that’s sparking, hot, or smells of burning.
  4. Call us on 0480 005 282 — we’ll talk you through it and get to you quickly.

Common emergencies we fix

Is a power outage an emergency?

If your neighbours have also lost power, it’s likely a network outage handled by your electricity distributor. If it’s only your home, it’s usually a fault on your side of the meter — call us and we’ll diagnose and fix it. For non-urgent faults, see our fault finding service.

Why call IllaVolt in an emergency

We respond to emergencies in Wollongong, Shellharbour, Dapto, Kiama, Nowra, Helensburgh and across the Illawarra and South Coast.

Frequently asked questions

Do you offer after-hours and weekend call-outs?

Yes — we’re available 24/7 for electrical emergencies across the Illawarra. Call 0480 005 282 anytime and we’ll help.

What should I do if I smell burning?

Switch off the main power at your switchboard if it’s safe, keep everyone clear, don’t use the affected circuit, and call us immediately.

My power is out — is it an emergency?

If neighbours also have no power it may be a network outage. If it’s just your home, it’s likely a fault on your side — call us to diagnose and fix it.

How fast can you get to me?

We prioritise emergencies and aim to get to you as quickly as possible across the Illawarra. Call and we’ll give you a realistic ETA.

Key takeaways

Electrical emergency? Call IllaVolt now on 0480 005 282.